Private Client Personal Lines Account Manager Hybrid - US

Whorton Insurance Services

Private Client Personal Lines Account Manager

Full Time • Hybrid - US
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Help or transport service
  • Paid time off
  • Training & development
  • Wellness resources
About Whorton Insurance
Since 1972, Whorton Insurance has been a trusted partner to clients across local, national, and global markets. We serve a diverse clientele with expertise in Personal Lines, Commercial Lines, Group Health, and Life Insurance. Grounded in strong business principles, we prioritize trust, reliability, and exceptional service in everything we do. Our mission is simple: to make insurance one less thing our clients have to worry about, so they can focus on what matters most — growing their businesses.

Position Overview
We are seeking a Private Client Personal Lines Account Manager for a full-time hybrid role based in Austin, TX, with flexibility for periodic remote work.

The Account Manager will oversee a portfolio of high-value personal lines clients, deliver exceptional customer service, and proactively manage insurance needs. This role focuses on servicing and growing our Private Client book of business through policy reviews, renewals, handling inquiries, and coordinating with carriers to provide tailored insurance solutions. Key responsibilities include maintaining strong client relationships, identifying cross-selling and rounding opportunities, and ensuring an outstanding client experience.

Qualifications:
-  Proficiency in Account Management and Customer Service to maintain and grow strong client relationships
-  Knowledge of Personal Insurance products and to effectively manage diverse client requirements
-  Understanding of general Insurance principles and practices to guide clients through policy-related inquiries and decisions
-  Effective communication and problem-solving skills to provide high-quality service to clients
-  Strong organizational skills with the ability to manage multiple accounts and meet deadlines
-  Insurance certification or licensing (e.g., Property & Casualty License) is a required
-  Previous experience in private client services or high-net-worth accounts is preferred
-  Proficient with Vertafore/AMS360

Flexible work from home options available.

Compensation: $65,000.00 per year




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Benefits of working as an Independent Insurance Agent

 
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)