Benefits:

401(k) matching
Health insurance
Paid time off

The Personal Lines Account Manager at The Dana Company is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Benefits/Perks

· Competitive Pay & Benefits including 401K, Flex Plans, PTO and VTO.

· Professional Development opportunities

· Job Stability in a growing industry

Responsibilities

Personal Lines Account Managers are responsible working together with clients, producers, and insurance carrier personnel to process and manage all account--related transactions.
Daily tasks include processing renewals, billings, cancellations and reinstatements in a timely manner.
Personal Lines Account Managers effectively and professionally handle all other client inquiries and requests. Seek assistance from the Senior Personal Lines Account Managers or Personal Lines Lead when appropriate.
Follow Personal Lines policies and procedures when completing work tasks.
Offer suggestions for improvements to policies and procedures as appropriate.
Complete special projects or other tasks as requested.

Qualifications

Hold a Personal Lines insurance license required by your state and have a minimum of two years personal lines insurance account management experience or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Experience with Applied EPIC is a plus.
Can be partially remote, but must be based in Iowa.

Flexible work from home options available.

Compensation: $55,000.00 - $60,000.00 per year

YOUR FUTURE as an Independent Insurance Agent Starts Here

If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with a CAA member agency is a great career choice!

CAA's members are comprised of over 90 independent insurance agencies located throughout 9 states, TX, OK, KS, NE, CO, MO, IA, SD, & AR. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!

With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

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Benefits of working as an Independent Insurance Agent

Career advancement in a growing field

With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)

Flexibility

Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)

Make a Difference

Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)

Job Security

Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)